What we do - Case Study - Develop Leaders' expertise to handle change
Public Sector Organisation - UK
The Organisational
Challenge
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A need to reduce cost by 30% through efficiencies including encouraging staff take up of voluntary redundancy and early retirement and changing working practices. The challenge was to retain and motivate high performing staff while encouraging take up of leaving packages
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The brief |
Equip managers to hold sensitive, formal and informal conversations with their teams |
What we did |
Delivered one to one coaching ‘workouts’ to support managers' specific issues. Managers booked a session at short notice just before they met with their staff. Topics included giving bad news, helping staff deal with uncertainty, giving constructive feedback and how to manage their own emotional reaction |
The impact |
Enthusiastic and positive reviews from leaders. They reported an immediate increase in their levels of confidence and ability to manage the outcomes they wanted |
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